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With ZEPIC's AI-powered Instagram AutoDM, never miss a sales opportunity again. Automatically respond to comments, stories, and DMs with personalized messages that convert engagement into customers.
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Instagram AutoDM automatically responds to comments on your posts, replies to your stories, and handles incoming direct messages—all without manual work. Using AI-powered intent detection, it understands what customers want (pricing, product info, availability) and sends personalized responses that drive action.
Whether someone comments "Price?" on your reel, replies to your story, or sends you a DM asking about availability, Instagram AutoDM handles the conversation instantly—capturing leads, showcasing products, and converting engagement into revenue while you focus on creating content.
From post comments to story replies to direct messages—automate every conversation that drives revenue.
Powered by
Zenie AI
Most Instagram automation tools rely on exact keyword matching—if someone says "cost" instead of "price", the automation breaks. Zenie AI understands natural language, so your automations work no matter how customers phrase their questions.
Beyond automated messages—Instagram AutoDM includes everything you need to capture leads and close sales.
Require users to follow your account before accessing exclusive content, discount codes, or premium offers. Every automation becomes a follower growth opportunity.
Send products directly from your catalog in DMs—complete with images, descriptions, pricing, and purchase links. Turn conversations into transactions instantly.
Automatically collect email addresses and phone numbers during conversations. AI enrichment pulls known customer data so you never ask twice.
Build follow-up sequences that re-engage non-responders at the right time. Use Flow Builder to add delays, conditions, and multi-step logic that keeps conversations moving forward.
Unlike Instagram-only tools that trap your data in another silo, every AutoDM interaction flows directly into ZEPIC's unified customer intelligence. Instagram engagement becomes part of your complete customer stort.
Every Instagram comment, DM, and story reply enriches the same customer profile that tracks email opens, website visits, and purchases. One complete view across all channels.
Build audiences from Instagram engagement: "Commented on product posts but haven't purchased" or "Replied to stories in last 7 days." Use these segments in email campaigns, ad retargeting, or WhatsApp flows.
Track follower trends, lead collection rates, and interaction patterns over time. See how your Instagram automations are performing and which content drives the most engagement.
Export Instagram-engaged audiences to Facebook Ads for retargeting, sync high-intent leads to your CRM for sales follow-up, or trigger email nurture sequences—all automatically.
Join hundreds of D2C brands using Instagram AutoDM to turn comments, stories, and DMs into revenue automatically.
Book a DemoInstagram's Meta Business Suite offers basic keyword-based replies and FAQ triggers, but these are extremely limited. You can't send product showcases, capture lead information through forms, use AI to understand customer intent, or integrate with your broader marketing stack. Instagram AutoDM provides AI-powered intent detection, unified customer profiles, product catalog integration, lead capture, and cross-channel workflows—capabilities that native Instagram tools simply don't support.
Absolutely not. Instagram AutoDM uses pre-built templates designed for the most common use cases. Select your trigger type (comment, story reply, or incoming DM), choose your intent or keywords, customize your message, and you're live. Most users complete setup in under 5 minutes.
You can use ZEPIC's pre-built intents (Price Please, Buying Interest, Sales Enquiry) or create completely custom intents specific to your business. For example, a fitness brand might create "Workout Plan Request" or "Nutrition Question" intents.
Complex or ambiguous questions are seamlessly handed off to your team in Team Inbox. Agents receive full conversation context, customer history, and AI-suggested responses to maintain continuity. You can also manually take over any automated conversation at any time.
ZEPIC's smart enrichment prevents redundant asks. If a customer has provided contact information anywhere in your ZEPIC system (email signup, previous DM, WhatsApp, checkout), AutoDM auto-fills that data instead of asking again. New information supplements existing profiles without overwriting primary contact details.
Yes. You can pause individual automations or pause all Instagram automations with one click. This is useful when you want manual control during launches, live events, or customer service issues.
Yes, ZEPIC supports up to 5 connected Instagram business accounts. Team Inbox shows which account received each message, and you can set up account-specific automations.
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