Marketing automation for travel, tourism and hospitality

Turn every marketing journey into a 5-star experience

Travelers and guests don’t buy on a whim like eCommerce shoppers. They dream, plan, and compare before they book. ZEPIC keeps them engaged at every step, turning intent into bookings and journeys into loyalty.

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Trusted by 1000+ marketers across the globe

A complete package

A platform carefully crafted for travel brands, where every business goal is accounted for, without having to work around cart orders and transactions.

Airlines

Airlines

Unify loyalty, miles, and booking behavior to maximize revenue per seat. Ensure stress-free journeys with timely alerts and updates.

Hotels and Hospitality

Hotels and Hospitality

Make every stay memorable and drive lifelong loyalty with personalized messages and recommendations before, during, and after the stay.

OTAs

OTAs (Online Travel Agencies)

Convert dreamers into bookers with precision targeting. Streamline browsing to booking with data-driven nudges that boost conversions and reduce drop-offs.

Luxury and wellness

Luxury and wellness

Match intention with the ideal getaway. Leverage preferences, life milestones, and past behavior to curate high-touch, personalized experiences.

Event and MICE

Event and MICE

Simplify complex group planning into smooth conversions. Unify attendee data, budgets, and timelines to deliver personalized packages at scale.

Drive impact across touchpoints

Automation that delivers journeys as unforgettable as the results.

25-40%
Direct bookings

Increase in direct bookings with personalized journeys

15-30%
Booking value

Higher booking value through upsells and bundles

20-35%
Decrease in cancellations

Reduction in cancellations and drop-offs with timely nudges

12-25%
Repeat bookings

Increase in repeat bookings and lifetime loyalty

From lookers to repeat bookers

Boost booking value and retention with personalization that adapts to every guest.

Boost booking

Track anonymous browsing

Capture booking demand

Leverage anonymous data such as destinations viewed, pages visited, time spent, and wishlist interactions to identify demand before sign-up.

Inspire direct bookings

Turn browsing into bookings

Target travelers who revisit destinations or spend time wishlisting with personalized content and promotional offers.

Spot seasonal demand

Seize peak travel intent

Identify browsing surges around holidays, long weekends, or peak seasons, and trigger timely promotions to capture bookings early.

Capture booking demandTurn browsing into bookingsSeize peak travel intent

Reverse drop offs

Convert hesitators

Build the confidence to book

Reassure hesitant travelers with reviews, flexible policies, and member perks to nudge them to book.

Re-capture Abandoners

Convert drop-offs into stays

Send personalized follow-ups with flexible dates, lower fares, or bundle discounts based on abandoned searches or incomplete bookings.

Reduce cancellations

Minimize cancellations proactively

Send timely reminders, flexible rescheduling options, and exclusive retention offers to keep travelers committed to their bookings.

Build the confidence to bookConvert drop-offs into staysMinimize cancellations proactively

Nurture

Encourage longer stays

Boost average length of stay (ALOS)

Use browsing behavior, loyalty data, and targeted offers to nudge guests toward extended trips.

Seamless upsells and cross sells

Boost ancillary revenue and booking value

Promote upgrades, extra baggage, meals, transfers, spa, and insurance at the right moment in the booking flow.

Stay connected with alerts & reminders

Deliver timely confidence

Send confirmations, payment alerts, check-in details, and real-time itinerary updates to reduce friction and build trust.

Boost average length of stayBoost ancillary revenue and booking valueDeliver timely confidence

Boost CLTV

In-Trip Engagement

Enhance journeys in real time

Boost loyalty by sending timely reminders and proactive tips during the trip about weather, things to do, and more.

Post-Trip Feedback

Capture feedback to re-engage later

Request reviews after stays, highlight them as social proof, and use trip history to send tailored promotions that drive repeat bookings.

Turn trips into loyalty

Drive repeat bookings

Use past trip data, loyalty tiers, and redemption offers to trigger perfectly timed re-engagement.

Enhance journeys in real timeCapture feedback to re-engage laterDrive repeat bookings

Boost booking

Track anonymous browsing

Capture booking demand

Leverage anonymous data such as destinations viewed, pages visited, time spent, and wishlist interactions to identify demand before sign-up.

Capture booking demand
Inspire direct bookings

Turn browsing into bookings

Target travelers who revisit destinations or spend time wishlisting with personalized content and promotional offers.

Turn browsing into bookings
Spot seasonal demand

Seize peak travel intent

Identify browsing surges around holidays, long weekends, or peak seasons, and trigger timely promotions to capture bookings early.

Seize peak travel intent

Reverse drop offs

Convert hesitators

Build the confidence to book

Reassure hesitant travelers with reviews, flexible policies, and member perks to nudge them to book.

Build the confidence to book
Re-capture Abandoners

Convert drop-offs into stays

Send personalized follow-ups with flexible dates, lower fares, or bundle discounts based on abandoned searches or incomplete bookings.

Convert drop-offs into stays
Reduce cancellations

Minimize cancellations proactively

Send timely reminders, flexible rescheduling options, and exclusive retention offers to keep travelers committed to their bookings.

Minimize cancellations proactively

Nurture

Encourage longer stays

Boost average length of stay (ALOS)

Use browsing behavior, loyalty data, and targeted offers to nudge guests toward extended trips.

Boost average length of stay
Seamless upsells and cross sells

Boost ancillary revenue and booking value

Promote upgrades, extra baggage, meals, transfers, spa, and insurance at the right moment in the booking flow.

Boost ancillary revenue and booking value
Stay connected with alerts & reminders

Deliver timely confidence

Send confirmations, payment alerts, check-in details, and real-time itinerary updates to reduce friction and build trust.

Deliver timely confidence

Boost CLTV

In-Trip Engagement

Enhance journeys in real time

Boost loyalty by sending timely reminders and proactive tips during the trip about weather, things to do, and more.

Enhance journeys in real time
Post-Trip Feedback

Capture feedback to re-engage later

Request reviews after stays, highlight them as social proof, and use trip history to send tailored promotions that drive repeat bookings.

Capture feedback to re-engage later
Turn trips into loyalty

Drive repeat bookings

Use past trip data, loyalty tiers, and redemption offers to trigger perfectly timed re-engagement.

Drive repeat bookings

Explore our native integration with RMS cloud

& 50+ other tools to make your travel campaigns profitable

Explore Integrations

Don’t just take our word for it

ZEPIC has been central to Tourism Fiji’s digital transformation. By unifying our data and enabling personalized engagement at scale, we’ve connected more travelers to Fiji than ever before—delivering real outcomes for our operators and the wider tourism industry

Shimneet

Tourism FIJI

30-50%

Average open rates across six regions

100

New conversions in under 24 hours

15 million

Website sessions segmented and nurtured
Read full story

Before ZEPIC, building campaign tracking parameters was a grueling, manual process that slowed our execution. ZEPIC natively automated our data hygiene with error-free UTM generation. For a lean agency team, this is a game-changer. It takes the tedious data entry off our plates so we can focus entirely on high-level revenue strategy and campaign performance.

Mohan Raj

Co-Founder, Arival.ai

5 Properties

one unified contact base

100%

Automated UTM and Promo Code Attribution

4+

Fragmented legacy platforms consolidated into one
Read full story

Ready to turn first-time travelers into loyalists?

See how ZEPIC helps you personalize every step, right from discovery to return visits.