Next-gen marketing platform for growth-focused businesses

ZEPIC delivers an AI-powered customer engagement platform that helps businesses create exceptional experiences that drive growth. While Omnisend stays "boring," your business can thrive with ZEPIC's innovative approach to omnichannel marketing.

True 360° customer intelligence, not just contact lists

While Omnisend offers limited data collection, ZEPIC's built-in CDP consolidates information from 50+ tools to create a complete view of each customer. Transform fragmented data into actionable insights that drive personalized campaigns with higher engagement and conversion rates across every touchpoint.

Intuitive automation that doesn't require a learning curve

Omnisend's AI only helps write email content, while leaving you to struggle with their reportedly confusing workflow builder. ZEPIC's Zenie AI powers your entire marketing strategy—from data management to segment creation to cross-channel campaign automation. Build entire customer journeys with a single prompt, generate visual content, and let AI identify your highest-value opportunities without the frustration.

Marketing that perfectly reflects your brand identity

Omnisend's rigid customization options limit your ability to create truly branded experiences. ZEPIC empowers you with flexible design capabilities that ensure your marketing always reflects your unique brand voice and visual identity across all customer touchpoints.

Two-way conversations that build customer relationships

While Omnisend focuses on one-way communications, ZEPIC enables meaningful two-way conversations through WhatsApp—the channel with 98% open rates and 45% response rates. Our unique Team Inbox turns campaign responses into personalized interactions that drive conversions, letting you build genuine

ZEPIC Vs Omnisend — A feature-by-feature comparison

See how ZEPIC stacks up against Omnisend across key capabilities that matter most to growing eCommerce businesses.
Feature Category
Customer Data Platform(CDP)
Built-in CDP
True Customer 360o View
Identity Resolution
Website Visitor Tracking
AI Capabilities
AI Email Content Creation
AI Campaign Building
AI Data Analysis
AI Segmentation
AI Customer Journeys
Channels
Email
SMS
WhatsApp
Web Push
Team Inbox
Google/Facebook Custom Audience
Coming soon
Automation
Visual Workflow Builder
Workflow Creation Limits
Unlimited
Comes With Limits
Journey Branching
Analytics
Campaign Reporting
Behavior Analytics
Limited
Website Visitor Insights

The right tool for your goals—ZEPIC or Omnisend?

is the right choice if you:

Need a complete customer data platform

Get a true 360° view of your customers with unified data from inventory to helpdesk to review management. ZEPIC's built-in CDP offers identity resolution and comprehensive tracking capabilities that Omnisend simply doesn't offer.

Want AI that goes beyond basic email writing

While Omnisend only offers AI for email content, ZEPIC's Zenie AI handles everything from data analysis to segment creation to full customer journey automation—saving you hours of work and uncovering insights you'd otherwise miss.

Also want to consider WhatsApp for conversions

Engage customers on WhatsApp with 98% open rates and manage two-way conversations with Team Inbox, turning every interaction into a potential conversion opportunity.

Need advanced data handling

Model and transform data your way with custom objects, webhooks, and transformation functions. Essential for businesses with specific requirements or for multiple brands with different data models.

Want unlimited marketing automation

Create unlimited marketing workflows without restrictions, unlike Omnisend which imposes limits on your automation capabilities.
might be a better fit if you:

Have simpler marketing needs limited to email and SMS

If you don't require comprehensive customer data or WhatsApp's higher engagement rates, and are content with basic email and SMS capabilities, Omnisend may be sufficient for your current needs.

Prefer web push notifications

For businesses that prioritize web push notifications as part of their current communication strategy.

Need built-in form solutions

Omnisend includes basic form builders and popup capabilities for simple lead capture requirements.

Want ad platform integrations

If your strategy relies on standard Google and Facebook Custom Audiences integrations without advanced segmentation requirements.

Need basic time and page-view-based automations

If your automation needs are simple and primarily revolve around time-based or page-view triggers, Omnisend covers these basics.

Fair & Predictable Usage-based Pricing

Why pay for stored contacts when half of them don't engage?

ZEPIC's credit-based pricing ensures you only pay for actual usage, making your marketing budget more efficient while keeping your costs predictable.

The ZEPIC pricing advantage:

Pay for actual engagement, not just stored contacts
Credit-based billing means you only pay for what you use
Pricing scales naturally with your business results
No penalties when your contact list grows
Access to all features starting at just $19/month for Shopify businesses
Dedicated migration support to smoothly transition from Omnisend
View Plans & Pricing

ZEPIC's Winning Features

Complete customer visibility

Connect data across your entire tech stack for a single, comprehensive view of each customer journey.

AI-powered marketing automation

Let Zenie AI handle your marketing end-to-end, from data management to campaign execution.

WhatsApp + Email Power Combo

Engage customers on their preferred channels and achieve higher open and conversion rates.

Dynamic audience targeting

Build segments that update in real-time based on customer behavior, ensuring your messaging is always relevant.

Complete customer visibility

Connect data across your entire tech stack for a single, comprehensive view of each customer journey.

AI-powered marketing automation

Let Zenie AI handle your marketing end-to-end, from data management to campaign execution.

WhatsApp + Email Power Combo

Engage customers on their preferred channels and achieve higher open and conversion rates.

Dynamic audience targeting

Build segments that update in real-time based on customer behavior, ensuring your messaging is always relevant.

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