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Engagment Add-ons
*Messaging charges applicable
ZEPIC pricing is designed around how deeply you want to activate customer data, channels, and automation. Start by choosing the plan based on your contact volume, use case complexity, and the channels you want to activate.
You can activate channels like Email, WhatsApp, and Instagram based on your needs, and choose between monthly or annual billing.
Monthly billing gives you the flexibility to pay as you grow, while annual billing offers the best long-term value.
With annual billing, you can save up to ~30% compared to monthly pricing — equivalent to getting nearly 1 quarter free. Savings vary based on your plan and the number of activated channels. Annual subscriptions are billed upfront at a discounted rate.
Starter
Growth
Pro
Enterprise
Absolutely. You can start with a single channel and basic automation, then gradually add more channels, contacts, integrations, and messaging volume as they grow. ZEPIC is designed to scale with your business.
AI-powered automation and intent-led engagement capabilities become more advanced in higher plans. Growth includes AI-powered Instagram intent matching and automation-ready conversations, while Pro and Enterprise unlock deeper AI orchestration, APIs, workflows, and advanced integrations.
No. Most brands can get started without engineering support using imports, built-in workflows, and native channel activation. Pro and Enterprise plans additionally support APIs, webhooks, and custom integrations for more advanced use cases.
Yes. Higher-tier plans support multiple channels, integrations, domains, accounts, workflows, and team members — making them ideal for growing brands with multiple stores, regions, or brands.
ZEPIC combines customer engagement, automation, AI, omnichannel orchestration, and customer data activation in a single platform — helping brands move beyond simple broadcasts into real-time, signal-led customer engagement.
Annual plans are designed for brands investing in long-term growth and automation. They offer significantly lower effective monthly pricing — equivalent to getting nearly one quarter free compared to monthly billing.
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle.
Yes. You can start with one channel and activate additional channels anytime as your engagement strategy evolves. Pricing updates automatically based on the number of active channels on your subscription.
Each activated channel includes its own messaging allocation, automation capabilities, workflows, reporting, and infrastructure. Multi-channel plans also unlock more advanced omnichannel engagement and customer journey orchestration across Email, WhatsApp, and Instagram.
No. ZEPIC pricing is transparent. Your subscription includes your selected platform tier, activated channels, and base usage allocations. Additional costs only apply when you choose to scale further with add-ons, top-ups, or additional WhatsApp conversations beyond your included limit.
Yes, we offer a 14-day free trial. You can start your free trial here - https://www.zepic.com/reserve-your-account
We accept payments in USD and INR. Pricing is displayed in both currencies.
ZEPIC supports Email, Instagram, and WhatsApp. Each channel has different usage limits based on your plan tier.
Yes — ZEPIC plans are designed to scale with your channel strategy.
Each channel comes with its own usage limits and add-ons based on your plan tier, allowing you to scale messaging, automation, and engagement as you grow.
Each activated channel includes a base messaging allocation depending on your plan tier. You can always scale further using add-ons or one-time top-ups without changing your plan.
Additional messaging volume can be added anytime through recurring add-ons or top-ups.
Every ZEPIC plan includes a default contact volume based on your tier:
If you need more contacts, you can purchase additional Contact Add-on Packs in increments of 5,000 contacts. Pricing scales down at higher volumes and longer billing commitments
WhatsApp conversations are billed separately based on your usage and the type of messages sent. Charges vary by message category, recipient country, and conversation type. There are no included allocations — you pay for what you use.
No. WhatsApp usage is billed separately across all plans based on actual consumption.
Charges vary by:
1. Message type (marketing, utility, authentication, service)
2. Recipient country
3. Cnversation window (24-hour sessions)
These are billed separately from your ZEPIC platform fee.
No. Your ZEPIC plan covers platform access. You will be paying a channel activation charge to be able to use WhatsApp in the platform. WhatsApp usage is billed separately based on your usage and message type.
There's no hard limit, we might intervene if your usage ever exceeds the fair usage policy. Otherwise, you choose your volume and pay for what you use. We'll notify you as your usage grows.
The Starter plan works well for teams getting started with WhatsApp broadcasts. As your audience and campaign frequency grow, upgrading to higher tiers gives you more contacts, automation depth, and campaign controls.
WhatsApp chatbot is available on the Pro plan and above.
You'll be notified when approaching your limit and can upgrade to continue sending.
Limits reset on the first day of each billing cycle (monthly on your subscription anniversary date).
Yes, you can purchase add-on emails, and Instagram sends as per your need.
All plans include core features like file imports, compliance (SOC 2, ISO 27701, GDPR), campaign reports, and shared team inbox. Higher tiers unlock:
Growth adds:
Pro adds
Enterprise adds:
Growth includes integrations, role-based access, flow reports, and automation capabilities—essential for growing teams. Starter is best for solo users or small teams testing ZEPIC.
Choose Pro if you need:
Enterprise includes everything in Pro plus advanced analytics, custom reports, dedicated support, and custom usage limits. Contact us.
Yes! SOC 2, ISO 27701, and GDPR compliance are included in all plans, including Starter.
You can make payments through both credit and debit cards.
No, there are no setup fees or hidden charges. You only pay your plan's platform fee plus any applicable messaging charges.
Yes, you can cancel or downgrade with the help of our support team.
Book a demo and connect with our sales team. Enterprise plans are customized based on your usage needs and include advanced features, dedicated support, and custom limits.
Enterprise includes:
Yes! Our team can help you migrate your data, contacts, and campaigns. File imports and data mapping are included in all plans.
Most customers are up and running within [24 hours- 3 days]. Our onboarding team guides you through the process.
Many platforms increase pricing aggressively as your contact database grows, even if engagement stays low.
ZEPIC separates platform capabilities, contacts, and engagement volume more flexibly — allowing brands to
scale messaging independently through add-ons and top-ups.
No. Messaging volume scales independently through add-ons and top-ups. Your plan tier mainly determines platform capabilities like automation, integrations, AI, APIs, governance, and reporting.
Different brands use different engagement channels. Some are email-first, others rely heavily on WhatsApp or Instagram. Channel-based pricing lets you activate only the channels you need instead of paying for bundled features you may never use.
For many brands, yes. Instead of paying separately for email marketing, WhatsApp engagement, Instagram automation, customer journeys, reporting, and automation tools, ZEPIC combines them into one platform with unified pricing and shared customer context.
WhatsApp conversation pricing is controlled by Meta and varies by country, message category, and conversation type. ZEPIC includes a base allocation, while additional WhatsApp usage follows Meta’s pricing structure with transparent pass-through billing.
No. Higher plans unlock more advanced platform capabilities and automation features, but messaging volume can still scale flexibly through add-ons based on your actual engagement needs.
Many traditional marketing platforms primarily charge based on contact count, which can become expensive as your audience grows — even if your engagement volume stays the same.
ZEPIC takes a more flexible approach:
This makes pricing more predictable for growing brands managing Email, WhatsApp, and Instagram together.
Most traditional platforms started as email marketing tools and later added channels like SMS or WhatsApp separately.
ZEPIC is designed as an omnichannel engagement platform across Email, WhatsApp, and Instagram from the beginning, with shared customer context, automation, reporting, and AI capabilities across channels.
Many platforms charge separately for:
As brands grow, pricing can rise quickly across multiple tools and channels.
ZEPIC combines customer engagement, automation, workflows, AI, reporting, and omnichannel orchestration into one platform with scalable usage-based expansion.
No. ZEPIC lets you activate Email, WhatsApp, and Instagram from a single platform with shared workflows, customer journeys, automation, inboxes, and reporting.
ZEPIC includes a base contact volume of 5k on any plan.
Additional contacts scale through add-on packs with progressive volume discounts instead of forcing platform migrations or sudden jumps in plan pricing.
Brands typically move to ZEPIC when they want:
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