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ZEPIC empowers every team member with the most unified, detailed view of guest preferences, their history, and their present requests. 5-star ratings then come in plenty without soliciting.
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At Tourism Fiji, our mission is to be the central source of information for all things Fiji. The ZEPIC platform empowers us with consolidated and readily available customer data that unlocks insights for a deeper level of personalization in our marketing. What's unique with ZEPIC is that from the same platform, we can then reach out to our audience in real-time with personalized experiences in their preferred channels of communication.
Matt Nicklow
Global Head of Digital, Tourism Fiji
Now, your digital channels and touchpoints radiate the same warmth your staff and brand are known for.
ZEPIC's customer platform brings all your guest data together, from pre-booking to post-booking, and makes this information available to all your staff so they can truly personalize and do what they do best. Your guests eagerly anticipate your brand's emails, messages and notifications because every interaction is personalized, respecting their preferences and with context.
ZEPIC’s drag-and-drop interface, replete with campaign templates, will bring down your costs and campaign launch times. With comprehensive guest data available natively available on its customer platform, every team member can now create hyper-personalized journeys and campaigns.
ZEPIC’s drag-and-drop interface, replete with campaign templates, will bring down your costs and campaign launch times. With comprehensive guest data available natively available on its customer platform, every team member can now create hyper-personalized journeys and campaigns.
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