Hyper-personalized customer journeys that feel human

ZEPIC’s Flows makes it easy to orchestrate customer journeys with automated, timely, and personalized campaigns that match customer behavior.

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Customer journeys made easy

Personalize customer interactions at scale, respond to their actions, and keep them engaged with always-on campaigns. Effortlessly create complex, multi-step customer journeys —no technical support required.

Fuss-free journeys at your fingertips

Our intuitive drag-and-drop Journey Builder simplifies complex paths into delightful experiences—no coding required. Quickly design personalized journeys tailored to your customers' preferences, track key metrics, and drive conversions with Flows in ZEPIC.

Custom paths. Omnichannel reach.

Use ZEPIC’s flexible branching logic and set up unique paths for every customer, creating truly personalized experiences.

Reach your customers across channels, whether on WhatsApp or via emails. Set up Flows that connect with them at the perfect moment, delivering the right message through the ideal channel—all from one unified platform.

Trigger timely experiences

Choose the right triggers for every campaign, including the target audience, action, and timing, to create hyper-personalized customer journeys.

Launch targeted campaigns triggered by actions like form submissions or abandoned carts, and fine-tune delivery with adjustable timing controls to ensure your messages reach your audience at the right time.

Connect with the tools that you already use

Maximize the power of ZEPIC’s Connectors to integrate with more than 50 apps. Effortlessly import data from eCommerce platforms, CRMs, billing systems, and more to create hyper-personalized journeys with your customers at heart.