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Launch campaigns that sell out in no time
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Launch campaigns that sell out in no time
Send thousands of WhatsApp broadcasts through the official Business API. Target precisely, personalize every message, and track engagement and revenue in one platform.
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WhatsApp Broadcast is a feature that lets businesses send a single message to thousands of customers simultaneously through the WhatsApp Business API, with each recipient receiving it as an individual chat. Unlike group messages where everyone sees each other, WhatsApp broadcast messages maintain privacy and feel one-to-one.
ZEPIC's WhatsApp broadcast app is built on the official WhatsApp Business API, ensuring compliance, deliverability, and scale. Send product launches, promotional offers, order updates, event invitations, or any message your business needs, without risking number blocks or spam flags.
Reach the right customers every time. Segment by purchase behavior, engagement, lifecycle stage, location, or custom attributes. Dynamic AND/OR logic updates audiences in real time as customer data changes.
Send WhatsApp broadcasts that feel one-to-one. Personalize with names, orders, preferences, location, or recent activity. Messages adapt to each customer’s behavior and context.
Create WhatsApp templates in seconds with Zenie AI. Describe your goal and Zenie generates compliant copy, CTAs, and visuals. Built for fast approval, from idea to live in minutes.
Run rich broadcasts with images, videos, PDFs, and CTA buttons. Schedule ahead or send instantly. ZEPIC manages delivery via the WhatsApp Business API.
Track everything that matters—from sends, deliveries, reads, and replies to clicks, conversions, and revenue. View performance by campaign, audience, or CTA, diagnose delivery issues, and understand exactly which WhatsApp broadcasts drive real business impact.
Reach the right customers every time. Segment by purchase behavior, engagement, lifecycle stage, location, or custom attributes. Dynamic AND/OR logic updates audiences in real time as customer data changes.
Create WhatsApp templates in seconds with Zenie AI. Describe your goal and Zenie generates compliant copy, CTAs, and visuals. Built for fast approval, from idea to live in minutes.
Send WhatsApp broadcasts that feel one-to-one. Personalize with names, orders, preferences, location, or recent activity. Messages adapt to each customer’s behavior and context.
Run rich broadcasts with images, videos, PDFs, and CTA buttons. Schedule ahead or send instantly. ZEPIC manages delivery via the WhatsApp Business API.
Track everything that matters—from sends, deliveries, reads, and replies to clicks, conversions, and revenue. View performance by campaign, audience, or CTA, diagnose delivery issues, and understand exactly which WhatsApp broadcasts drive real business impact.
Never lose reach to temporary delivery failures. ZEPIC automatically detects failed messages caused by rate limits, network issues, or quality filters and retries delivery at the right time.
Leads from Click-to-WhatsApp ads flow directly into ZEPIC’s contact database, automatically tagged by source. Broadcast to CTWA leads instantly—no CSV imports or manual syncing.
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Power broadcasts with full customer context, not just WhatsApp data. ZEPIC unifies behavior from WhatsApp, Email, Instagram, and your website for more relevant, high-intent targeting.
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Launch broadcasts the right way from day one. ZEPIC’s team supports strategy, templates, segmentation, and best practices—helping you improve ROI and avoid deliverability issues.
USE CASE 1
You need guaranteed reach, urgency, and a direct path to purchase, especially for time-sensitive launches.
Target customers based on past purchases and engagement. Send rich media broadcasts with product images, videos, and CTA buttons like Buy Now or Shop Collection. Schedule campaigns to go live exactly when the sale starts.
Maximum launch visibility, faster conversions, and sales momentum before inventory runs out.
USE CASE 2
Generic messages don’t resonate, and delays mean customers miss out, or shop elsewhere.
Segment customers by purchase history and preferences. Notify them instantly about back-in-stock items, festive offers, or limited-time deals with personalized messaging.
Higher engagement and quicker sell-through driven by timely, relevant outreach.
USE CASE 3
Email lacks urgency, and broad promotions don’t match traveler interests.
Target travelers based on past destinations or browsing behavior. Share itineraries, images, pricing, and CTAs like View Details or Book Now to drive action.
Faster bookings and better conversion from high-intent travelers.
USE CASE 4
Prospects miss emails or delay decisions without reminders.
Reach prospective students with personalized messages about courses, deadlines, schedules, and career outcomes. Use CTAs like Download Syllabus or Apply Now to simplify next steps.
Higher enrollment rates through timely, targeted communication.
Segment precisely, deliver instantly, and track every metric with ZEPIC's WhatsApp Business API platform.
Book a DemoWhatsApp Broadcast is a feature that allows businesses to send a single message to multiple contacts simultaneously through the WhatsApp Business API, with each recipient receiving it as an individual chat—not a group message. ZEPIC's WhatsApp broadcast app uses the official API to send broadcasts at scale while maintaining compliance. You segment your audience, create or select a message template, personalize content, and send or schedule the broadcast. Each customer receives a one-to-one message that feels personal, not mass-blasted.
WhatsApp Broadcast API, also known as the WhatsApp Business API, is Meta's official solution for businesses to send broadcast messages at scale. Unlike the WhatsApp Business App which limits broadcasts to 256 contacts, the WhatsApp Business API allows you to send WhatsApp business broadcasts to thousands or lakhs of contacts. ZEPIC is built on this official API, providing advanced features like segmentation, personalization, scheduling, and analytics for your broadcast campaigns.
To send broadcast messages on WhatsApp at scale, you need access to the WhatsApp Business API through a platform like ZEPIC.
Here's how:
(1) Connect your WhatsApp Business API account to ZEPIC,
(2) Import and segment your contact list,
(3) Create or select a Meta-approved message template,
(4) Personalize the broadcast with merge tags, 

(5) Schedule or send immediately. 


ZEPIC handles delivery, retries, and analytics automatically. Unlike the WhatsApp Business App's 256-contact limit, the API allows unlimited scale.
The best WhatsApp broadcast app depends on your business needs, but ZEPIC stands out for several reasons:


(1) Built on official WhatsApp Business API for unlimited scale, 

(2) AI-powered template creation with Zenie, 

(3) Advanced segmentation using behavior and attributes,
(4) Smart Retries for automatic delivery recovery, 

(5) Unified customer data across WhatsApp, Email, Instagram, and website, 

(6) Real-time analytics with revenue attribution, 

(7) Guided onboarding with expert support. ZEPIC combines broadcast power with compliance safety and ease of use
Contact limits for WhatsApp business broadcasts depend on your ZEPIC plan and Meta's tier-based messaging limits. Meta starts new accounts at 250 unique recipients per day, scaling to 2,000, then 10,000, and beyond as your quality rating and sending volume increase. ZEPIC's WhatsApp broadcast platform supports broadcasting to thousands or lakhs of contacts—your actual limit is determined by your Meta tier and ZEPIC subscription level.
Yes. All WhatsApp broadcast messages via the Business API require Meta-approved message templates. ZEPIC provides a template library, lets you create custom templates for Meta approval, and offers Zenie AI to generate compliant templates instantly. Once approved, templates can be reused across unlimited WhatsApp business broadcasts.
Absolutely. Use merge tags like {{first_name}}, {{order_id}}, or {{product_name}} to insert customer-specific data into each WhatsApp broadcast message. ZEPIC's WhatsApp broadcast app pulls personalization data from your customer profiles, eCommerce platform, CRM, or any integrated tool, so every broadcast feels individually crafted even when sent to thousands.
Create segments using unlimited filters and conditions in ZEPIC's WhatsApp broadcast platform. Segment by tags, purchase behavior (bought X, spent >Y, purchased in last Z days), engagement activity (opened emails, replied to messages), custom attributes (location, preferences, lifecycle stage), and past campaign interactions. Combine conditions with AND/OR logic to target WhatsApp broadcasts as precisely as your campaign requires. Dynamic segments update in real-time as customer behavior changes.
ZEPIC's Smart Retries automatically detect delivery failures in your WhatsApp business broadcasts and resend messages at optimal times. Configure retry attempts (1-7) and intervals (2-48 hours), then let the system recover failed deliveries without manual work. Smart Retries distinguish between temporary issues (worth retrying) and permanent failures (opted-out contacts, invalid numbers), so retry efforts focus on recoverable WhatsApp broadcast messages only.
Yes. Schedule WhatsApp business broadcasts for any future date and time—plan campaigns days, weeks, or months ahead. ZEPIC's WhatsApp broadcast platform sends at precisely the scheduled moment through the WhatsApp Business API without manual intervention. This is ideal for product launches, seasonal promotions, event announcements, or coordinating campaigns across multiple channels.
ZEPIC provides real-time analytics for every WhatsApp business broadcast showing sent, delivered, read, replied, and failed message counts. Track clicks on CTA buttons and links, monitor conversions (orders, revenue, form submissions), and drill into failure reasons to improve deliverability. Revenue attribution connects WhatsApp broadcasts directly to sales outcomes, showing which campaigns justify investment and which need optimization.
Yes. Contacts from CTWA ads automatically sync to ZEPIC's WhatsApp broadcast platform with tags identifying their source. Send broadcast messages to "Leads from Instagram ads" or "Contacts who clicked Facebook product ads" immediately. Ads and WhatsApp broadcasts work together seamlessly through the WhatsApp Business API to convert paid traffic into customers.
When done correctly through ZEPIC's WhatsApp broadcast app, yes. The platform ensures compliance by requiring opt-in consent, using approved templates, and filtering opted-out users automatically from your WhatsApp business broadcasts. ZEPIC's team monitors quality ratings and provides guidance to maintain account health. Smart Retries avoid aggressive resending that triggers spam flags. Following best practices keeps your WhatsApp Business API account safe while maximizing reach.
WhatsApp Broadcasts send messages individually through the WhatsApp Business API—each recipient sees only their own chat with you, not other recipients. Groups show all members and their messages publicly. WhatsApp business broadcasts maintain privacy, feel personal, and scale to thousands without members seeing each other. Groups are limited to 256 members and work best for collaborative conversations, not one-to-many announcements.
Yes. ZEPIC's WhatsApp broadcast platform supports rich media broadcasts including images, videos, PDFs, and documents. Add interactive CTA buttons ("Shop Now," "View Details") or quick reply buttons to drive action in your WhatsApp business broadcasts. Rich media messages increase engagement significantly compared to text-only broadcasts.
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