One Unified Customer Platform

Gain insights, create experiences, repeat.

ZEPIC is Martech Reimagined

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Transform data into
delightful customer experiences

With ZEPIC, bring in real-time data from your tech stack, launch hyper-personalized campaigns, and win big—all in just 2 hours!

Consolidate data from different tools into insightful, real-time customer profiles on one platform without relying on third-party cookies.

Pre-built Connectors

Our 50+ Connectors capture detailed customer data, paving the way for deep insights

Unified customer profiles

Automatically enrich customer profiles with progressive profiling and gain a truly unified view

Segmentation

Segment customers by demographics and behavior, and create personalized journeys

Explore more

Track customer interactions in one place and compile detailed profiles with contact information, feedback, purchase records, and more.

Rich data sets

Import and model any data, from inventory to billing, and create rich, context-filled customer profiles

Digital footprint tracking

Instantly capture your customers’ online activity and interactions

Identity resolution

Map anonymous website visitors’ browsing to known customer profiles, creating a unified golden record

Explore more

Use real-time data to segment customers and boost engagement through personalized, relevant messaging —no coding or data scientists needed.

Advanced filters

Use multiple filters and create tailored segments to reach your ideal customers

Real-time data refresh

Update your segments in real-time with fresh customer data

Tap into your data pool

Access all your data via 50+ integrations, APIs, and SDKs to create hyper-personalized segments

Explore more

Reach customers where they're most active on their preferred platforms, like Email and WhatsApp, through our omnichannel approach.

Email marketing

Build high-quality emails, improve open rates and CTRs, and boost conversions

WhatsApp marketing

Quickly choose from existing templates or create new ones, get them approved fast, and engage customers with two-way conversations

Explore more

Design remarkable customer journeys by automating multi-channel campaigns and sending timely, targeted messages.

Truly personalized experiences

Make your campaigns memorable with personalized messaging paths within a single workflow

Customizable Flows

Set up customized workflows using data stored in ZEPIC or integrated from other applications

Multi-channel Flows

Launch integrated campaigns across Email and WhatsApp within a single flow

Explore more

Boost campaign conversions and increase ROI by making data-informed decisions with in-depth reports and dashboards.

Performance reports

Review key metrics like open and click rates, bounces, and unsubscribes to discover opportunities for improvement

Analyze campaign trends

Spot patterns or outliers in your omnichannel campaigns, and access specific metrics instantly

Schedule and automate

Set up automated reports for easy team collaboration and share regular updates with stakeholders

Next-gen CDP

Single source of truth

Segment and convert

Maximize across channels

Automate Customer Journeys

Drive ROI with insights

Next-gen CDP

Consolidate data from different tools into insightful, real-time customer profiles. Free from third-party cookie use.

Pre-built Connectors

Our 50+ Connectors capture detailed customer data, paving the way for deep insights

Unified customer profiles

Automatically enrich customer profiles with progressive profiling and gain a truly unified view.

Segmentation

Segment customers by demographics and behavior, and create personalized journeys

Explore more

A single source of truth

Track customer interactions in one place and compile detailed profiles with contact information, feedback, purchase records, and more.

Rich data sets

Import and model any data, from inventory to billing, and create rich, context-filled customer profiles

Digital footprint tracking

Instantly capture your customers’ online activity and interactions

Identity resolution

Map anonymous website visitors’ browsing to known customer profiles, creating a unified golden record

Explore more

Segment and convert

Use real-time data to segment customers and boost engagement through personalized, relevant messaging —no coding or data scientists needed.

Advanced filters

Use multiple filters and create tailored segments to reach your ideal customers

Real-time data refresh

Update your segments in real-time with fresh customer data

Tap into your data pool

Access all your data via 50+ integrations, APIs, and SDKs to create hyper-personalized segments

Explore more

Maximize across channels

Reach customers where they're most active on their preferred platforms, like Email and WhatsApp, through our omnichannel approach.

Email Marketing

Build high-quality emails, improve open rates and CTRs, and boost conversions

WhatsApp Marketing

Quickly choose from existing templates or create new ones, get them approved fast, and engage customers with two-way conversations

Explore more

Automate Customer Journeys

Design remarkable customer journeys by automating multi-channel campaigns and sending timely, targeted messages.

Truly personalized experiences

Make your campaigns memorable with personalized messaging paths within a single workflow

Customizable Flows

Set up customized workflows using data stored in ZEPIC or integrated from other applications

Multi-channel Flows

Launch integrated campaigns across Email and WhatsApp within a single flow

Explore more

Drive ROI with insights

Boost campaign conversions and increase ROI by making data-informed decisions with in-depth reports and dashboards.

Performance reports

Review key metrics like open and click rates, bounces, and unsubscribes to discover opportunities for improvement

Analyze campaign trends

Spot patterns or outliers in your omnichannel campaigns, and access specific metrics instantly

E-Commerce

Loyalty Lion

E-Commerce

Shopify

E-Commerce

Zendesk

Customer Support

Pipedrive

CRM

Clickpost

E-Commerce

Kustomer

Customer Support

Hubspot

CRM

Zendesk

Intercom

"We have been impressed with the insight and expertise of ZEPIC’s team as we conduct a pilot of the technology they offer. We are looking for a solution that will provide us with a full 360-degree understanding of our audiences, both new and prospective. This way we will be able to build and offer a full suite of tools and platforms that target and engage fans and enhance their journeys. ZEPIC’s offering has already enlightened us with the ability to see audience activity, which will enable us to achieve our fan engagement and associated commercial goals as part of the Digital Pillar of our strategic plan"

David Lee,
‍Chief Revenue Officer at Hockey Australia

"Tourism Fiji is delighted to collaborate with ZEPIC, whose innovative platform has significantly enhanced our marketing strategies. The integration of customer data and engagement tools into a single, user-friendly system has streamlined our processes, allowing us to deliver personalized experiences to our visitors with unprecedented efficiency. ZEPIC's commitment to leveraging AI for actionable insights aligns perfectly with our mission to promote the unique beauty and culture of Fiji to a global audience."

Leigh Howard,
Chief Operations Officer, Tourism Fiji

"I've been very impressed by the ZEPIC platform as well as the responsiveness of the team. We run a wide range of marketing campaigns and having a consolidated platform to co-ordinate it all and aggregate the customer data is a gamechanger. For us it's essential to have the data in one place in order to enable AI insights and take further action."

Andrew Lai
‍Managing Director, Boab AI

We have been impressed with the insight and expertise of ZEPIC’s team as we conduct a pilot of the technology they offer. We are looking for a solution that will provide us with a full 360-degree understanding of our audiences, both new and prospective. This way we will be able to build and offer a full suite of tools and platforms that target and engage fans and enhance their journeys. ZEPIC’s offering has already enlightened us with the ability to see audience activity, which will enable us to achieve our fan engagement and associated commercial goals as part of the Digital Pillar of our strategic plan

David Lee,
‍Chief Revenue Officer
at Hockey Australia

Tourism Fiji is delighted to collaborate with ZEPIC, whose innovative platform has significantly enhanced our marketing strategies. The integration of customer data and engagement tools into a single, user-friendly system has streamlined our processes, allowing us to deliver personalized experiences to our visitors with unprecedented efficiency. ZEPIC's commitment to leveraging AI for actionable insights aligns perfectly with our mission to promote the unique beauty and culture of Fiji to a global audience.

Leigh Howard,
Chief Operations Officer, Tourism Fiji

I've been very impressed by the ZEPIC platform as well as the responsiveness of the team. We run a wide range of marketing campaigns and having a consolidated platform to co-ordinate it all and aggregate the customer data is a gamechanger. For us it's essential to have the data in one place in order to enable AI insights and take further action.

Andrew Lai
‍Managing Director, Boab AI